Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit and interact with our website, gigi-tom.com. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal data. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect information to provide better services to all our users and to improve your shopping experience.

  • Information You Provide Directly: This includes information you submit when you:
    • Create an account on our website.
    • Make a purchase or attempt a purchase.
    • Subscribe to our marketing communications or newsletter.
    • Contact our customer service team or provide feedback.
    • Participate in a contest, promotion, or survey.
    • This information may include your name, shipping/billing address, payment information (processed securely through our payment gateway), email address, and phone number.
  • Information Collected Automatically: When you visit our site, certain information is automatically collected about your device and browsing actions. This may include:
    • Device Information: Such as your web browser, IP address, time zone, and some of the cookies installed on your device.
    • Usage Information: Details about how you interact with our website, including the pages or products you view, the websites or search terms that referred you, and information on how you navigate the site.
    • Technologies Used: We use technologies like cookies, log files, and web beacons to collect this data.
  • Information from Third Parties: We may receive limited information about you from third parties, such as social media platforms if you interact with our profiles or advertising.

2. How We Use Your Information

We use the collected information for various business purposes, including:

  • Fulfilling Orders: To process and fulfill your purchases, including payment processing, shipping, and providing you with invoices and order confirmations.
  • Communicating with You: To communicate with you about your order, account, or inquiries; to send you promotional materials (if you have opted in); and to provide customer support.
  • Website Improvement: To screen for potential risk or fraud, and more generally, to improve and optimize our website (e.g., by generating analytics about how our customers browse and interact with the site).
  • Marketing and Advertising: To advertise our products to you. We may use your information to show you targeted advertisements on other websites based on your browsing behavior.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Personal Information

We respect your privacy and do not sell your personal information. We share your data only with trusted third parties who assist us in operating our website, conducting our business, and serving you, strictly under confidentiality agreements. These parties include:

  • Service Providers: Such as payment processors, order fulfillment and shipping companies, marketing and advertising platforms, and data analytics providers.
  • Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights or the safety of others.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access, correct, or delete the personal data we hold about you.
  • The right to restrict or object to certain processing of your data.
  • The right to data portability.
  • The right to withdraw consent at any time, where we rely on your consent to process your information.

To exercise these rights, please contact us using the details provided at the end of this policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last Updated” date at the top of this page.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using the dedicated contact form on our website, gigi-tom.com.

10. Governing Law

This Privacy Policy and your use of this website shall be governed in all respects by the laws of the jurisdiction in which our company is established, without regard to its conflict of law provisions.